Sales Tax, Payment, Shipping & Returns

  • 1. Sales Tax
  • 2. Payment
  • 3. Shipping & Returns
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  • 1. Sales Tax
    Steps4dance, the company of which salsa-videos.com and steps4salsa.com are subdivisions, is established in Anaheim, California, USA. California residents have to pay 7,25% sales tax, which will be added to their bill at the end of their shopping session.
    2. Payment
    The fastest, cheapest and easiest way to pay your order is by credit card, however, if you order from www.salsa-dvds.com, there is a possibility to pay through PayPal, using your bank account or credit card. Our PayPal account is linked to the email address info@steps4dance.com .
    Payment with credit card:
    Visa * Mastercard * Eurocard * American Express * Discover
    All charges to credit cards are made in US dollars.
    For customers in Europe there is a possibility to pay by International Bank Transfer.
    Account: JT Riel, Hoofddorp, Netherlands
    Account IBAN: NL71 INGB 0000826734
    BIC / SWIFT code: INGBNL2A
    Bank: Postbank/ING, Amsterdam
    choose shared cost to avoid high charges!
    If you choose to pay in Euros, slight differences may occur between the amount quoted in Euros and the amount paid in US dollarsdue to fluctuations in the exchange rate between the time of charge and the time of posting to your account.
    If you want to know the amount in US dollars, you can change the currency on the site by selecting US dollars from the drop down box marked 'currencies' on the right side of the page.
    Ordering from our site by credit card is completely secure. For your safety, please enter the 3- or 4 digit security code that appears near your raised credit card number.
    We charge NO handling fee. It will take 5 business days to process your payment.
    If you choose to pay through PayPal, go to www.PayPal.com to open an account in the country where you live. You can choose to connect it to your bank account or credit card.
    All sales are final, you have the right to cancel your order free of charge within seven days. If for any reason a product is not in stock at the time of your order, we will notify you as soon as possible, with the expected approximate date of delivery. If we cannot ship within 30 days, you have the right to cancel the order, and receive a full refund for (that part of) your order. Shipping as soon as payment is received. Please allow 2-3 weeks for shipping.
    3. Shipping & Returns
    If for any reason a product is not in stock at the time of your order, we will notify you as soon as possible, with the expected date of delivery. If we cannot ship within 30 days, you have the right to cancel your order and receive a full refund for that (part of the) order.
    We grant our customers a one week 'grace period' during which you can cancel your order without any cost to you, after that your order will be shipped.
    SPECIAL ON SHIPPING COSTS!
    FREE for orders of Euro 150 or more!
    Ordering a couple of DVDs? We pay part of your shipping costs!
    Shipping costs:
    For shipping within the United States and within the Netherlands:
    Order total (before taxes and shipping) under € 75 the shipping costs are € 7.00
    Order total (before taxes and shipping) € 75 - € 150: the shipping costs are € 5.00
    Order total (before taxes and shipping) € 150 or more: shipping is FREE
    For shipping within the European Union:
    Order total (before taxes and shipping) under € 75 the shipping costs are € 9.00
    Order total (before taxes and shipping) € 75 - € 150: the shipping costs are € 7.00
    Order total (before taxes and shipping) € 150 or more: shipping is FREE
    For shipping to all other countries:
    Order total (before taxes and shipping) under € 75 the shipping costs are € 16.00
    Order total (before taxes and shipping) € 75 - € 150: the shipping costs are € 9.00
    Order total (before taxes and shipping) € 150 or more: shipping is FREE
    Please allow 2-3 weeks for shipping. Usually we can ship in a week, but sometimes there are delays.
    Customer is liable for all charges made by customs.
    All shipments are made by (international) priority mail or with delivery confirmation.
    If you are not home at time of delivery and fail, for any reason, to collect your package at the postal service, so it is returned to us 'unclaimed', we will contact you.
    We will have to charge you full shipping rate (without discounts) before we can expedite it once more.

    Return policy
    All sales at salsa-dvds.com are final.
    If you receive a faulty product:
    Notify us at info@salsa-dvds.com within 7 days after you receive it. You can send it back to us and we will replace it.